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外贸英语培训班讲解道歉信的13个写法
1.Please accept our profound apologies for this mistake, which could not have happened to a more valued customer.
实在不应该对我们尊贵的客人发生这样的错误，请您接受我们深深的道歉。
2.Please accept our sincere apologies if this late reply to your mail of Dec. 19 has caused you any problems.
现收到您12月19日的邮件，回复太晚给您带来不便，请您接受我们诚挚的歉意。
3.We owe you an apology for not answering your e-mail letter sooner.
没有及时回复您的邮件，实在抱歉。
4.Please accept our sincere apologies for the error in your bill of Dec.16. We have corrected the situation and are very sorry for any inconvenience.
请接受我们12月16日为您开出的账单上的错误，我们已经更正错误，很抱歉由此给您带来的不便。
5.I apologize for my thoughtlessness and hope that this situation can be rectified to your company's satisfaction.
我为我的疏忽表示抱歉，希望修正后能让贵公司满意。
6.None was intended.
事发突然。
7.Please accept our apologies for any inconvenience that this may cause.
由此带来不便，我们表示歉意。
8.We are sorry for the error in your bill and thank you for calling it to our attention.
对于账单的错误我们很抱歉，很感激您告知此事。
9.I sincerely apologize for this misunderstanding!
对此造成的误解我真诚道歉!
10.I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.
很抱歉现在才进行询问,但是我们需要尽快核实执行信息。
11.We trust that no lasting or substantial harm was done and apologize most sincerely for any confusion this error has caused your company.
我们确信尚未产生永久和实质的危害，并为这个错误给贵公司带来的困扰表示最诚挚的歉意。
12.Thank you for you fax regarding your well-justified complaint about the serious defect in you new Laser printer. We do apologize and are so pleased to have the opportunity to put things right.
感谢您关于投诉新购买的激光打印机存在严重缺陷的传真。您的投诉证据充分。我们为此感到很抱歉，并对有机会改正错误感到很欣慰。
13.Please forgive my delay in responding to your urgent fax of Oct.17 about the poor printing of your company’s sales catalog. An unexpected business trip to Europe kept me away from the office for 4 days.
您10月17日发了紧急传真，投诉贵公司的销售目录被印刷得很糟糕。请原谅我没有及时回复您，我临时去欧洲出差，4天都不在办公室。外
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