You should spend about 20 minutes on this task. Write your answer in a word processing program on your computer.
The table below shows the results of a survey to find out what members of a city sports club think about the clubs activities, facilities and opening hours.
Summarise the information by selecting and reporting the main features, and make any comparisons where relevant.
Write at least 150 words.
Club satisfaction survey table
The table compares the opinions of male and female club members about the services provided by a city sports club.
We can see from the responses that the male members are generally happy or satisfied with the range of activities at the club, with only 5% dissatisfied. In contrast, however, only about two-thirds of female members were positive about the activity range and almost a third were dissatisfied. The genders were more in agreement about the club facilities. Only 14% of women and 10% of men were unhappy with these, and the majority were very positive. Finally, the female respondents were much happier with the club opening hours than their male counterparts. Almost three-quarters of them were very satisfied with these and only 3% were unhappy, whereas nearly 40% of the men expressed their dissatisfaction.
Overall, the table indicates that female members are most unhappy with the range of activities, while male members feel that opening hours are the least satisfactory aspect of the club.